Sunday 8 September 2013

Nuaire Drimaster


I just wanted to share my experience fitting a Nuaire Flatmaster with everyone, this could happen when fitting a Nuaire Drimaster too!  

I had been quoted £980.00 + VAT from Envirovent and £780.00 + VAT from a Nuaire fitting company. Both prices sounded reasonable but I did a bit of research and found I could buy a Flatmaster on Google with a heater for £320.00 + VAT so I went ahead and purchased it.

The unit arrived the next day, I was then shocked by the complexity of fitting it, which needed to be sighted in a central location and an input vent cut through the wall and various ducting installed.

This was too much for me, so I called Nuaire and they recommended an installation service but he wanted £600!  

The solution was obvious call in a local contractor; I looked on Google and found a PCA approved company who was a damp and condensation specialist.

They sent around Miguel (with an invoice of £400.00 + VAT) he sat on the floor and opened the box and read the instructions then proceeded to cut a hole through my wall to install the inlet. The mess was so bad, dust everywhere! He said it was the only way. He then spent time installing the ducting and finally wired in the unit to the main ring. I asked him if he was qualified and said we are Part P approved.

He blew all the MCBs and I could smell burning at that point I showed Miguel the door with his unpaid invoice.

I contacted Nuaire again who gave me condensationcontrol-uk.com phone number who I called, they fixed the wiring and sorted the fan.

They told me installers should be BPEC this is an industry regulation relating to ventilation products.

The summary of the story is always use a proper company or it will lead to problems like I had and even invalidating your insurance by having an unsafe unit fitted.